Terms & Conditions
At Shining Life Laser and Wellness Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our services, website, or other communication channels.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
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Personal Information: Your name, contact information (address, phone number, email address), date of birth, and any other information provided during consultations or appointments.
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Medical Information: To ensure safe and effective treatments, we may collect details about your medical history, current health conditions, and any medications you are taking.
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Payment Information: If you make payments for our services, we collect the necessary details to process your transactions.
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Website Usage Data: When you visit our website, we may collect information such as your IP address, browser type, and browsing behavior to improve our website’s functionality and user experience.
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Photos and Videos: We may take photos or videos before, during, or after a treatment to document progress. This will only be done with explicit consent.
2. How We Use Your Information
We use your information for the following purposes:
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Providing Services: To schedule appointments, deliver treatments, and provide personalized services tailored to your needs.
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Communication: To communicate with you about appointments, treatments, special offers, and other relevant information.
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Payment Processing: To process payments for our services.
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Improving Services: To analyze data and enhance our services, website, and customer experience.
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Legal Compliance: To comply with legal obligations and regulations.
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Documentation: To document treatment progress for before-and-after comparisons.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors or appointment scheduling software. These providers are obligated to protect your information and use it only for the specified purposes.
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Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
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Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
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With Your Explicit Consent: We may share photos or videos only with your explicit consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
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Secure storage of electronic and physical records.
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Restricted access to personal information.
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Regular security assessments and updates.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
6. Your Rights
You have the following rights regarding your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal information, subject to legal limitations.
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Opt-Out: You can opt out of receiving marketing communications from us.
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Withdraw Consent: You can withdraw consent for data processing that was previously given.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available upon request. We encourage you to review this policy periodically.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Shining Life Laser and Wellness Center
407 Walnut Street
Green Cove Springs, FL 32043
Phone: (904) 540-0892
Email: [email protected]